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Notes

Plain-language notes on websites, trust and search. Two minutes each.

The Freelancer Stack Is Costing You More Than Money

The freelancer stack is costing you more than money. Most small businesses don't hire badly. They hire in pieces — a logo from one person, a website from another, social captions from a third — and ea...

• October 27, 2026

Your Website Is Not a Brochure

Your website is not a brochure. It's a first shift. A brochure gets picked up, skimmed, and put back down. Nobody trusts it or distrusts it — it's just paper. Your website isn't that. It's the first f...

• October 27, 2026

The Five-Second Trust Test

The five-second trust test. You don't need a design degree to know if your website works. You need a stranger, a stopwatch, and three questions. Show someone who's never seen your site your homepage f...

• October 27, 2026